Seeking an experienced CRM systems administrator to join the Student Affairs and Enrollment Services team. This new position will be instrumental in providing UAA the technical and systems management expertise to reach institutional enrollment goals.
UAA recently acquired Salesforce a powerful piece of software which can be used to manage student cohorts and design communication campaigns with students from inquiry to point of matriculation. We are looking for an experienced individual to lead us forward in the management of this CRM. Primary duties of this position include systems and data management, communication management, workflow and process automation, and student cohort management.
Responsibilities also include working with the vendor on ongoing system improvements, oversight and management of our application; running of reports and oversight of key data points; working with many individuals across campus to ensure we are meeting enrollment targets and goals; providing training; and problem solving. This position will work closely with a communication team and report to the Student Affairs Assessment and Strategic Projects Director. For more information or to apply, visit: http://careers.alaska.edu/cw/en-us/job/506246/crm-systems-administrator