Since July 1, 2015 members on UA Choice health plans have had 24-hour access to inexpensive virtual care through Teladoc. Teladoc doctors can diagnose many medical problems, recommend treatment and can even prescribe medication via a phone or online video consultation. Teladoc costs less than a regular office, urgent care or emergency room visit. You don’t have to leave your home or office to be seen—and there’s no sitting in waiting rooms with other sick people. You can use Teladoc from anywhere. Few have taken advantage of this service despite clear advantages to members and savings for the plan—please help spread the word.
Virtual care doesn’t replace your primary care provider, but can provide real-time access to an in-network provider when you have a minor illness that doesn’t require a trip to the doctor’s office, you’re traveling, your regular doctor is unavailable or you have no in-network provider options. For example, a member can call for a prescription renewal for $40 instead of the cost of a full office visit. Registration for the service is available on the Premera.com website.
It is easy to talk to a doctor anytime* and anywhere. Simply log in to your account or call (855) 332-4059 for conditions like cold and flu symptoms, respiratory infection, ear infection, urinary tract infection, allergies and more.
The quality of care is not reduced, just the price. All Teladoc doctors:
- Are U.S. board-certified in internal medicine, family practice, emergency medicine or pediatrics;
- Are U.S. residents and licensed in your state; and
- Average 15 years of practice experience.
Employees are encouraged to sign up via the Premera member portal (https://member.teladoc.com/premeraak) to take advantage of this convenient and cost-saving service.
* Phone consultations with Teladoc doctors are available 24/7, while video consultations are available between the hours of 7 a.m. and 9 p.m., seven days a week.